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THUSONG SERVICE CENTRE

Thusong service centre is one of the primary vehicle for the implementation of development communication and information, and to integrate government services into primarily rural communities.  This was done to address historical, social and economic factors, which limited access to information, services and participation by citizens, as they had to travel long distances to access these services.  Thusong Service Centres are One Stop, integrated community development centres, with community participation and services relevant to people’s needs.

The main aim of Imbabazane Thusong Service Centre is to provide residents with access to information and services within their place of residence (all 12 wards) through integrated service delivery.

Thusong Strategic Objectives

  • To bring government services and information closer to all Imbabazane residents to promote access to opportunities
  • To promote cost-effective, integrated, efficient and sustainable service provision to better serve the needs of Imbabazane residents
  • To build sustainable partnerships with government, business and civil society
  • To create a platform for greater dialogue between citizens and government (public participation)
Services Available
Service Provider Operational Days Time 
1. Community Development Workers Monday and Friday 08h00-16h00
2. Thusong Centre Manager

Monday-Thursday

Friday

07h30-16h15

07h30-15h00

3. Sports, Youth & Gender

Monday-Thursday

Friday

07h30-16h15

07h30-15h00

4. Department of Agriculture, Environmental Affairs & Rural Development Wednesday 08h00-16h00 
5. Department of Labour Wednesday 08h30-14h00
6. Master’s Office Wednesday 10h00-14h00
7. Department of Economic Development & Tourism Last Friday of the month 08h30-15h00
8. South African Police Service

Monday-Thursday

Friday

 07h30-16h15

07h30-15h00

9. Department of Home Affairs

Monday-Thursday

Friday

07h30-16h15

07h30-15h00

10. Youth Advisory Centre

Monday-Thursday

Friday

07h30-16h15

07h30-15h00

11. Department of Social Development Tuesday, Wednesday & Thursday 09h00-15h00
12. Government Communications Monday & Friday 08h00-16h15
13. Small Enterprise Development Agency Wednesday 09h00-14h00

 

Imbabazane Thusong Service Centre is located in Ntabamhlophe area which  caters for people living in Ntabamhlophe.  Nevertheless, people who are living in Hlathikhulu and Loskop have to travel long distances and pay exorbitant funds to access services from the Thusong Service Centre which is in contrary to the strategic objectives of the establishment of the Thusong Service Centre “to promote cost-effective, integrated, efficient and sustainable service provision to better serve the needs of Imbabazane residents”.  However, Local Intersectoral Steering Committee (LISSC) was established to ensure that strategic objectives of the Thusong Service Centre are met. This committee comprise of the following:

  • Local Municipality
  • Community Development Workers
  • Department of Agriculture, Environmental Affairs & Rural Development
  • Department of Labour
  • Department of Justice & Constitutional Development (Master’s Office)
  • South African Police Service
  • Department of Home Affairs
  • Department of  Social Development
  • Small Enterprise Development Agency
  • Government Communications
  • South African Social Security Agency
  • Department of Health
  • Department of Correctional Services
  • Department of Arts, Culture, Sports & Recreation
  • Department of Education
  • Age In Action
  • Tholimpilo Youth Organisation
  • Bhekuzulu Self Sufficient Project
  • Masiphile Home Based Care Project

 

Local InterSectoral Steering Committee (LISSC) developed annual activity plan for the Thusong Service Centre which is reviewed quarterly.  The main aim of the activity plan is to residents who are living far away from the Thusong Service Centre to access services within their place of residence through integrated service delivery.  All service providers render their services using available facilities in that area (community halls, churches, schools, traditional administrative centres, tents) for integrated service delivery.